Verified Owner Portal — Report Reliability and Challenge Badge Ratings

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Help Build the Most Honest Reliability Database in the Industry

A reliability record is only as good as the data behind it, and owners are the only people who have that data. Your report goes into the long-term record we are building. We are not publishing brand ratings until that record is real.

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Individual Owner Report

Own a robotic mower? Share your experience with repairs, reliability, and manufacturer support.

Standard Weight

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Fleet Operator Report

Managing 10+ units? Your high-hour data carries extra statistical significance.

Enhanced Weight (2x)

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Service Technician Report

Repair robotic mowers professionally? You see failure patterns others don't.

Enhanced Weight (2x)

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Manufacturer Response

Brand representative? Send official documentation and we will correct the record.

Verified Source


What to Include in Your Report

What to Include in Your Report: data table
Field Required? Example
Brand and Model Required Husqvarna Automower 450X
Approximate Hours Required 800 hours over 2 seasons
Component That Failed Required Right wheel motor
Failure Description Required Grinding noise, lost traction on 15 degree slope
DIY or Dealer Repair? Required DIY — swapped motor in 30 min
Repair Cost Optional $120 OEM part
Warranty Experience Optional Covered under 2-year warranty

Challenge a Badge

Think we got a rating wrong? Challenge it.

Whether you are an owner who disagrees with our assessment, a dealer with firsthand service data, or a manufacturer with documentation that contradicts our findings — we want to hear from you.

How it works:

  1. Email [email protected] with the subject line Badge Challenge
  2. Specify the brand, model, and pillar you are challenging
  3. Provide supporting evidence (documentation, repair records, screenshots)
  4. Our team reviews within 5 business days
  5. If valid, we update the rating and credit your contribution

All successful challengers are credited by name (or anonymously) in our quarterly update notes.


Submit Your Report

Ready to contribute? Send your report to:

[email protected]

Fleet operators (10+ units): Request our fleet reporting template

All reports are reviewed, anonymized, and aggregated into our long-term reliability record.

Data Privacy

Your identity is never published without explicit permission. Reports are anonymized and aggregated. We never share individual owner data with manufacturers. Read our full Editorial Guidelines for our data handling policy.

Verified Owner Portal — Ai Mower News — Est. 2026