Help Build the Most Honest Reliability Database in the Industry
Our Reliability Tracker is only as good as the data behind it. Your report directly influences how we score brands and models.
What to Include in Your Report
| Field | Required? | Example |
|---|---|---|
| Brand and Model | Required | Husqvarna Automower 450X |
| Approximate Hours | Required | 800 hours over 2 seasons |
| Component That Failed | Required | Right wheel motor |
| Failure Description | Required | Grinding noise, lost traction on 15 degree slope |
| DIY or Dealer Repair? | Required | DIY — swapped motor in 30 min |
| Repair Cost | Optional | $120 OEM part |
| Warranty Experience | Optional | Covered under 2-year warranty |
Challenge a Badge
Think we got a rating wrong? Challenge it.
Whether you are an owner who disagrees with our assessment, a dealer with firsthand service data, or a manufacturer with documentation that contradicts our findings — we want to hear from you.
How it works:
- Email [email protected] with the subject line Badge Challenge
- Specify the brand, model, and pillar you are challenging
- Provide supporting evidence (documentation, repair records, screenshots)
- Our team reviews within 5 business days
- If valid, we update the rating and credit your contribution
All successful challengers are credited by name (or anonymously) in our quarterly update notes.
Submit Your Report
Ready to contribute? Send your report to:
Fleet operators (10+ units): Request our fleet reporting template
All reports are reviewed, anonymized, and aggregated into our Reliability Tracker database.
Data Privacy
Your identity is never published without explicit permission. Reports are anonymized and aggregated. We never share individual owner data with manufacturers. Read our full Editorial Guidelines for our data handling policy.
Verified Owner Portal — Ai Mower News — Est. 2026