Home Refund Policy

Refund Policy

Effective Date: March 21, 2026

Last Updated: March 21, 2026

This Refund Policy applies to paid subscription services purchased through AI Mower News (aimowernews.com), operated by Wolf Pak Strategies.

1. Subscription Services

AI Mower News offers the following paid dealer directory subscription tiers:

  • Verified Authorized — $49/month
  • Premier Territory — $149/month

All subscriptions are billed monthly and auto-renew until canceled.

2. Cancellation Policy

  • You may cancel your subscription at any time by contacting us or through your account settings.
  • Cancellations take effect at the end of the current billing period.
  • You will retain all paid features (badge, enhanced listing, etc.) until the end of the period you have already paid for.
  • After your paid period ends, your listing will revert to the Free Seed tier.

3. Refund Eligibility

3.1 Within 14 Days of Initial Purchase

If you are not satisfied with your subscription, you may request a full refund within 14 days of your initial purchase. This applies to first-time subscribers only.

3.2 After 14 Days / Renewal Payments

After the 14-day window, or for recurring monthly renewal payments, refunds are generally not provided. However, we handle each request individually and may issue a refund or billing credit at our discretion in cases such as:

  • A technical issue on our end that prevented your listing from functioning as described
  • Duplicate charges or billing errors
  • Service outages exceeding 48 hours during your billing period

3.3 Non-Refundable

The following are not eligible for refunds:

  • Partial month usage (cancellations mid-cycle)
  • Dissatisfaction with the volume of leads or traffic generated (results vary by market)
  • Failure to use listing features during the active period
  • Account termination due to violation of our Terms of Service

4. How to Request a Refund

To request a refund, please contact us with the following information:

  • Your business name and email address associated with the subscription
  • The date of the charge you are requesting a refund for
  • The reason for your refund request

Send your request to: [email protected]

We will review your request and respond within 3 business days.

5. Refund Processing

  • Approved refunds are processed through Stripe to your original payment method.
  • Refunds typically appear on your statement within 5-10 business days, depending on your bank or card issuer.
  • Upon refund, your listing will maintain paid features until the end of the current billing period, then revert to the Free Seed tier.

6. Chargebacks & Disputes

If you have a concern about a charge, we strongly encourage you to contact us directly at [email protected] before initiating a chargeback with your bank. We are committed to resolving billing issues promptly and fairly.

Chargebacks filed without first contacting us may result in suspension of your dealer listing during the dispute resolution process.

7. Upgrades & Downgrades

  • Upgrades (Verified → Premier): Takes effect immediately. You will be prorated for the remainder of the current billing cycle.
  • Downgrades (Premier → Verified): Takes effect at the start of the next billing period. You retain Premier features until then.

8. Contact Us

For billing questions, refund requests, or subscription management: